TeleHealth Visit
Dr. Brown offers HIPAA-compliant video consultations for appropriate oculoplastic conditions — so you can get expert guidance without the drive. Many patients from Pensacola, the Mississippi Gulf Coast, and rural Alabama use TeleHealth for initial screening and follow-up care.
What Works Well for TeleHealth
- ✓Review of outside imaging (CT, MRI) or lab results
- ✓Second opinions on eyelid, orbital, or lacrimal diagnoses
- ✓Post-operative check-ins following uncomplicated procedures
- ✓Initial screening for ptosis, blepharoplasty, or ectropion
- ✓Thyroid Eye Disease monitoring during the inflammatory phase
- ✓Patients traveling from Pensacola, Mississippi, or rural areas
What Requires an In-Person Visit
- !Acute infections, abscesses, or orbital cellulitis (go to ER or urgent care)
- !Any condition requiring a slit-lamp exam or intraocular pressure check
- !First consultation for a new mass or suspected tumor — requires in-person exam
- !Surgery planning — pre-operative exam is always in-person
- !Children requiring examination under anesthesia
How to Schedule a TeleHealth Visit
- 1
Call or request online
Call our office at 251-650-5437 or use the appointment request form. Tell us you are interested in a TeleHealth visit — our staff will confirm whether your concern is appropriate.
- 2
Provide outside records
If you have prior imaging (CT, MRI), pathology reports, or photos of your condition, send them to our office before the visit. Good lighting and a front-facing photo of your eyes help Dr. Brown prepare.
- 3
Join the secure video link
We use a HIPAA-compliant video platform. You will receive a link by email or text before your appointment. No app download required — the visit runs in your web browser.
- 4
Follow-up plan
At the end of the visit, Dr. Brown will outline next steps — whether that is a prescription, referral, in-office evaluation, or scheduling of a procedure.
Insurance & Payment
Many insurance plans cover TeleHealth visits at the same rate as in-person consultations. Coverage varies by plan. Our staff will verify your benefits before the visit. Self-pay rates are also available.
Schedule Your TeleHealth Visit
Call or request online — our staff will confirm eligibility and send your video link.